Information We Collect:

• • Personal Information: When you create an account or place an order, we may collect certain personal information, such as your name, email address, shipping address, billing address, and phone number.

• • Payment Information: We use a secure third-party payment processor to handle all payment transactions. We do not store your full credit card information on our servers.

• • Usage Data: We may collect information about how you access and use the Service, such as the pages you visit, the products you browse, and the time of your visit.

How We Use Your Information:

• • To process your orders and fulfill your requests.

• • To send you important information about your orders, including confirmations and delivery updates.

• • To personalize your experience on the Service, such as recommending products you might be interested in.

• • To improve the Service and develop new features.

• • For marketing and promotional purposes, with your consent (you can opt-out at any time).

Disclosure of Your Information:

• • We may share your personal information with third-party service providers who help us operate the Service, such as payment processors and shipping companies.

• • We may disclose your information if required by law or to protect our rights and interests.

Shipping Policy:

Order Processing:

• • We process orders within 2-3 business days of receipt.

Shipping Methods and Costs:

• • We offer various shipping methods with different estimated delivery times and costs. The specific options and costs will be displayed at checkout.

• • Free shipping may be available for orders above a certain amount.

Delivery Times:

• • Estimated delivery times are based on the shipping method you select and your location. Actual delivery times may vary.

International Shipping:

• • We may offer international shipping to some locations. Shipping costs and estimated delivery times will be displayed at checkout.

• • Please be aware that you may be responsible for any customs duties or import taxes charged by your country.

Tracking Your Order:

• • You will receive a shipping confirmation email with tracking information once your order has shipped.

Returns and Exchanges:

• • We want you to be happy with your purchase. If you are unsatisfied for any reason, please see our return policy page for details on how to initiate a return or exchange.

Lost or Damaged Packages:

• • If your package is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue.

Thank you for shopping with Masala Online Sell Market!